Financial Specialist (part-time)

You can do great work and love what you do with the City of Delaware. We are an organization that succeeds because of teamwork, dedication, diversity, and the innovative spirit of all our employees. The City of Delaware is an award-winning local government organization known for its professionalism, customer service orientation and a strong commitment to distinctive and well-planned community development. The work environment is stable with excellent benefits and retirement packages. Our mission is to ensure an effective government, a healthy economy, being a safe city and welcoming you to be a part of this great community!

Under the general direction of a department head or supervisor, the Financial Specialist engages in general accounting office duties requiring good judgment and decision making in the application of standard departmental procedures. Special emphasis is placed on the ability to learn department functions thoroughly, utilize technology and communicate well with the community and coworkers.

ESSENTIAL FUNCTIONS: For purposes of 42 USC 12101

1. Performs various municipal accounting operations to include processing income tax returns and/or utility service applications.
2. Assists citizens and City employees by answering questions and providing information about utility and/or tax services via the phone, e-mail and in person.
3. Responds to and resolves inquiries and concerns from citizens and other agencies.
4. Prepares various written correspondence to citizens and businesses addressing questions, and requests for information.
5. Maintains records efficiently and accurately and prepares clear and concise reports.
6. Processes cash and non-cash payment transactions ensuring accuracy; reconciles transactions and balance reports.
7. Serves as a back-up to the Clerical Specialist as needed; answers City Hall switchboard phone, greets/directs City Hall visitors, accepts and signs for deliveries, prepares outgoing mail, and sorts incoming mail.
8. Performs other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

KNOWLEDGE

• Knowledge of computer operations and equipment.
• Basic knowledge of accounting practices and procedures.
• Basic knowledge of Microsoft Office software.
• Knowledge of current electronic communication methods including email, social networking, and other forms of electronic communication.

SKILLS

• Skill in effective communication with departmental staff and citizens.
• Skill in attention to detail and maintaining a high level of accuracy over extended periods of time.
• Skill in prioritizing workload and managing time.

ABILITIES

• The ability to evaluate and analyze customer needs to provide exceptional customer services.
• The ability to respond courteously to customer inquiries, which are sometimes controversial or adversarial.
• The ability to establish and maintain effective working relationships with other City employees, supervisory personnel, associates and the general public.
• The ability to communicate effectively both orally and in writing.
• The ability to perform detailed work involving written and numerical data and to follow complex oral and written instructions.
• The ability to perform mathematical calculations quickly and accurately.
• The ability to operate a personal computer and related software / programs required to perform essential functions of the position, including word processing, spreadsheets, etc.
• The ability to perform duties accurately and efficiently under time sensitive deadlines.
• The ability to learn and explain regulatory compliance issues and State and Municipal codes related to the assigned department / division's function.
• The ability to use logical and creative thought processes to develop solutions according to written specifications and/or instructions.

PHYSICAL REQUIREMENTS

1. The primary duties of this class are performed in a general office environment.
2. Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to communicate effectively on the telephone and in person.
3. Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to review documents and file them in a prescribed order, and to organize documents and materials according to instructions.
4. Sufficient manual dexterity with or without reasonable accommodation, which permits the employee to operate a personal computer and other office equipment.
5. Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, which permits the employee to work in an office setting, to lift up to twenty-five (25) pounds on a regular basis, and to sit for extended periods of time at computer station.

EQUIPMENT OPERATED

Computer, copier, phone, scanner, Pitney Bowes Postage Meter, and other standard/modern office equipment; computer software (e.g., Microsoft Office, Authority Tax, Utility Billing CMI, Legacy Mark, CityWorks, and other applicable computer software).

QUALIFICATIONS:

EDUCATION/EXPERIENCE

1. Possession of a high school diploma or GED equivalency.
2. Related experience and/or training preferred.
3. Regular and reliable attendance
4. Any combination of training and experience which will indicate the possession of the skills, knowledge and abilities listed below.

This is a part-time position, with a normal schedule of Monday, Tuesday, Wednesday, 8:00am - 5:00pm, and Thursday 11:00am - 5:00pm. These hours are subject to change dependent upon the needs of the department.

This position is part of the Permanent Part-Time Pay Plan. Details about the compensation and benefits for this position can be found in the agreement by clicking here .

The information above is intended to be illustrative of the kinds of duties that may be assigned to the position and should not be interpreted to describe all the duties which may be required of employees holding this position.

The City of Delaware is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. In compliance with the Americans with Disabilities Act (ADA) and the Americans with Disabilities Act Amendment Act (ADAAA), the City of Delaware will provide reasonable accommodations, upon reasonable request, to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential accommodations with the employer.