Collections Specialist

Were looking for a motivated and detail-savvy Collections Specialist to join our team and take charge of rent collection and receivables management across our property portfolio. Youll collaborate closely with property managers and finance professionals to streamline processes and resolve payment issues efficiently. This role plays a key part in maintaining healthy cash flow, minimizing delinquencies, and ensuring that tenants remain in compliance with all contractual lease terms. What You'll Do:

Monitor Receivables: Track outstanding balances and proactively follow up on overdue accounts, including rent, fees, and other tenant chargesEngage with Tenants: Communicate with tenants via phone, email, and written notices to address payment reminders, resolve disputes, and answer billing questionsProcess Payments: Accurately record and apply payments in the accounting system, ensuring timely updates and reconciliationResolve Discrepancies: Investigate and resolve billing issues or tenant concerns with professionalism and urgencyMaintain Records: Keep detailed logs of collection activities, tenant communications, and payment statusesGenerate Reports: Assist in preparing aging reports, payment summaries, and collection performance metricsEnsure Compliance: Review and take appropriate action when a tenant fails to comply with both monetary and non-monetary obligations under a lease or license agreementCollaborate Across Teams: Partner with property management and accounting to align on tenant accounts and financial reporting

What We Look For:

Bachelors degree2+ years of experience in accounts receivable or collections, ideally within property management or real estateFamiliarity with industry software such as MRI is a plusProven ability to manage multiple tasks simultaneously in a deadline/time sensitive environmentAbility to think on a critical level when reviewing and interpreting contractual documents such as lease and license agreementsStrong interpersonal and communication skillsExcellent attention to detail, time management, and organizational abilitiesWorking knowledge of collections regulations and best practices is a plus

Compensation: ($70,000 - $80,000)Glazer Properties offers a competitive and comprehensive benefits package including:

Exceptional salary based on qualifications and prior professional experienceExcellent Medical and Dental Coverage OptionsHealth Savings account401(k) retirement planPaid vacation and sick daysPaid holidays