Patient Financial Representative II

Join BayCare as a Patient Financial Representative II 🏥

Why BayCare?

Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that is built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.

Position Details:

• Location: Remote (must reside in Florida)
• Status: Full-time
• Shift: 8:00 AM to 4:30 PM
• Days: Monday through Friday

This Patient Financial Representative II opportunity is a full-time remote position. Team members must reside in Florida.

Responsibilities:

The Patient Financial Representative II performs patient accounting functions including billing, collections, customer service, and cash applications, documents patient account activity, responds to customer billing inquiries, posts payments, implements billing guideline changes and identifies trends at a payer specific level, applies federal and state guidelines to collection efforts, interprets and follows up on Explanation of Benefits, inventories supplies, reports and tracks equipment maintenance, performs other duties as assigned.

Specific Skills:

• Customer service skills
• Administrative and clerical skills
• Organizational skills
• Knowledge of regulatory standards appropriate to position
• Medical terminology use and understanding
• Written and verbal communication skills
• Work with a team
• Computer skills appropriate to position

Certifications and Licensures
No certifications or licensure required

Education
High school diploma or equivalent required

Experience
Two years of patient accounts experience or two years of experience in a related field required

Total Rewards & Benefits
Medical, dental, and vision insurance
Paid time off
Tuition assistance
401(k) match with additional yearly contribution
Annual performance appraisals and team award bonus
Family resources and wellness opportunities
Community perks and discounts

Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.