JOB OVERVIEW We are seeking a highly organized, compassionate, and detail-focused Finance Administrator to support our Finance Team in donor relations, benevolence coordination, and financial event planning. This role requires strong interpersonal skills, discretion, and a genuine care for people, balanced with high proficiency in administrative and technical systemsparticularly Excel and Apple platforms.
KEY RESPONSIBILITIES:
Administrative & Technical Proficiency
- Support calendaring, scheduling, and administrative tasks for the Executive Pastor as needed.
- Provide general administrative assistance, including document preparation, meeting coordination, and internal communications.
- Maintain organized digital and paper filing systems for finance-related documentation
- Confidently use Microsoft Excel for financial tracking and reporting, including pivot tables, vLookups, data validation, and conditional formatting.
- Perform Mail Merge in Word for mass communications, donor statements, and event invitations
- Confidently operate Apple systems and adapt quickly to new platforms (OnlineGiving, Planning Center Online, MortarStone, Divvy).
- Maintain organized digital and paper filing systems for finance-related documentation.
- Prioritize tasks effectively and demonstrate strong time management and communication skills.
Must complete our assessment
Donor Relations & Finance Support
- Answer and resolve donor questions via phone and email, including refunds and statement requests and troubleshooting any donor login issues
- Maintain confidentiality and accuracy when handling donor records, statements, and recurring giving schedules.
- Serve as a warm, professional point of contact with high emotional intelligence in all donor interactions.
- Execute and manage internal and external communication requests related to donor engagement, including Mail Merge for mass donor communications, statement distributions, and event invitations
Benevolence Coordination
- Triage benevolence requests with care, discernment, and discretion.
- Conduct intake calls, process applications, and assign cases to benevolence volunteers.
- Maintain detailed records in PCO workflows and profiles, tracking all steps from intake to final approval.
- Coordinate financial assistance delivery, including issuing gift cards and coordinating payments
- Partner with community organizations to refer individuals when requests fall outside scope.
- Restock and log gift cards, process hotel reservations, and follow all security procedures for sensitive information.
Event Planning & Support
- Assist with planning and executing annual large donor appreciation event (350+ attendees).
- Coordinate RSVP systems, communication logistics, on-site needs, and follow-up.
Mission Alignment: Demonstrates a personal alignment with , and a commitment to our team values of Self-Leadership, Positive Attitude, Team Mindset, Healthy Relationships, and High Performance
Technical Proficiency: Proven proficiency in Microsoft Excel and Microsoft Word, including pivot tables, vLookups, data validation, and Mail Merge functionality; confident using Apple/macOS systems, Microsoft Office, and cloud-based platforms; Minimum high school diploma or equivalent
Communication: Exceptional verbal and written communication skills, able to engage effectively with both internal teams and external donors
Interpersonal Skills: High emotional intelligence with a warm, professional demeanor and sound judgment; experience in donor-facing roles and sensitive financial discussions
Confidentiality: Trusted to handle confidential donor and financial data with discretion and integrity
Organizational Skills: Strong time management, attention to detail, prioritization and problem-solving abilities in a fast-paced, multi-tasking environment
Team Collaboration: Collaborative spirit with the ability to work effectively in a team-based setting
Physical Requirements: Ability to stand, walk, and/or sit for extended periods of time as required by event or administrative duties
Legal Requirements: Must have unrestricted authorization to work in the United States
Preferred Experience: Background in nonprofit, church, or ministry-based environments is a plus
EMPLOYMENT CLASSIFICATIONS:
- Category: Part-time 20 hours per week ( Mon thru Thur)
- DOL Classification: Non-exempt (hourly)
- Employee Class: Support Staff
- Commissionable: No
- Weekends Required: No
- Remote Work: No
Job ID: 475288200
Originally Posted on: 5/1/2025